Good question! The very first thing that you should always do is send a message to your buyer via the message board in your member's area. This can be found next to the sold item. After you have done this, I would send them an invoice through Paypal or your payment processor of choice (you can get their e mail address in the message board as well). Then, your last resort should be sending them an e mail directly to their account. If all of this fails, you have 2 options; 1) you can relist your item when your payment terms have lapsed, leave them feedback, and send them a note letting them know you have done so OR 2) send us an e mail with the auction #(s) and the username of the buyer letting us know the situation. If you choose option #2, we will ask the buyer to submit payment within 3 days, at this time their account will be suspended if we have not heard anything. *Please allow one full week before you contact us. Most of the time people just take a little longer to make their payment.

If you have any further questions regarding this subject, please let us know.